Privacy Policy – BestPro Restoration
Effective Date: November 2025
Last Updated: November 13, 2025
At BestPro Restoration, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://bestprorestoration.com or contact us for our restoration services.
By using our website or submitting your information, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information You Provide
- Name
- Email address
- Phone number
- Property address (when scheduling inspections)
- Any details you voluntarily submit through contact forms or service requests
b. Automatically Collected Information
When you visit our site, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on the site
- Referring website or ad campaign
- Cookies and analytics data
We use Google Analytics, Meta Pixel, and similar technologies to analyze traffic and improve user experience.
2. How We Use Your Information
We use your personal information to:
- Respond to your inquiries and service requests
- Schedule inspections or restoration appointments
- Send service updates, invoices, and confirmations
- Improve our website, marketing, and customer support
- Comply with legal obligations
We do not sell your personal information to any third parties.
3. Sharing and Disclosure
We may share limited information with:
- Trusted service providers (e.g., payment processors, scheduling systems, CRM software) who assist in running our business
- Legal authorities, if required by law or to protect our rights and property
All third parties are bound by confidentiality agreements and data protection obligations.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Enhance your browsing experience
- Analyze traffic and usage behavior
- Display relevant advertising through Google Ads and Meta Ads
You can disable cookies in your browser settings, but some website features may not function properly as a result.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law (for example, for tax or accounting purposes).
6. Your Rights
Depending on your jurisdiction, you have the right to:
- Access and request a copy of your personal information
- Correct or update inaccurate data
- Request deletion (“right to be forgotten”)
- Withdraw consent for marketing communications
To exercise your rights, contact us at info@bestprorestoration.com.
7. Security of Your Information
We use industry-standard security measures (SSL encryption, firewall protection, and secure storage systems) to protect your data from unauthorized access, alteration, or disclosure.
However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., insurance partners, suppliers).
We are not responsible for their privacy practices. Please review their policies when visiting those sites.
9. Children’s Privacy
Our services are not directed to children under 13 years of age.
We do not knowingly collect or store personal information from children.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our business, website, or legal requirements.
All updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
📧 Email: info@bestprorestoration.com
📞 Phone: (508) 502-2916
📍 Address: Worcester, Massachusetts, USA
✅ Legal Compliance:
This Privacy Policy complies with the Massachusetts Data Privacy Law, CCPA (California Consumer Privacy Act), and GDPR (General Data Protection Regulation) principles.